BenchReady — Backup coverage and service appointment Standard iPhone 13 (2021), Lightning · 2.0.0 Verify the backup and service preparation that can actually be completed on this iPhone. MODEL FIT Open Settings → General → About. Read Model Name: it must say iPhone 13. Do not enter the serial number here. iOS 15 or later; use the support page matching your installed iOS for service settings. Excluded: iPhone 13 mini; iPhone 13 Pro; iPhone 13 Pro Max; iPhone 15 PREPARATION [ ] Owner authorization [ ] Accessible data or a clear plan to discuss inaccessible data [ ] Your existing iCloud backup or own Mac [ ] Provider appointment instructions [ ] Keep any existing backup accessible to you. [ ] Keep credentials and personal files outside this record. GUIDE 1. Choose your existing backup route. For a Mac, select iPhone in Finder → General, choose the local backup option and Back Up Now. Keep any encryption password privately. Sources: https://support.apple.com/guide/iphone/back-up-iphone-iph3ecf67d29/ios; Back up iPhone using your Mac 2. Review the reported backup completion and included apps. For iCloud, use Settings → your name → iCloud → iCloud Backup; distinguish backup contents from separately synced data. Sources: https://support.apple.com/guide/iphone/back-up-iphone-iph3ecf67d29/ios; Back up using iCloud; Manage iCloud storage 3. Check that the iCloud features you use have finished syncing. Record completion status only, without account names or file contents. Sources: https://support.apple.com/en-us/109519; Get ready: backup and iCloud sync 4. Read the service page for the installed iOS. Find My or repair-readiness instructions depend on OS. Follow the owner-only instructions at handoff; ask the provider if the named option is absent. Sources: https://support.apple.com/en-us/109519; Get ready: OS-dependent Find My / Ready for Repair or Trade-In 5. Check appointment, affected accessories, proof of purchase and identification requirements privately. Remain present if asked to authenticate during software support. Never disclose account passwords or device passcodes. Sources: https://support.apple.com/en-us/109519; When you bring in; credential warning EVIDENCE TO RECORD Backup route: Not recorded Backup coverage: Not recorded Observed service-readiness option: Not recorded Synced content: Not recorded Backup completion — Existing route reports a completed backup: Not checked Synced content availability — Relevant cloud content accessible privately: Not checked Service-readiness instruction — Matches actual installed OS and provider: Not checked Appointment and accessories — Required documents checked privately; affected accessory identified: Not checked STOP CONDITIONS Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it. Set damaged accessories aside. Do not open mains adapters or force connectors. Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step. OUTCOMES Comparison recorded: Keep the completed backup separate from the phone and bring the recorded symptom and affected accessories. Authentication stays under your control. - Backup route and verified completion status - Separately synced content and remaining coverage gaps - Installed-OS readiness option and affected accessories Complete the missing preparation: Ask the provider which service-readiness option applies to the installed iOS and finish the appointment checklist. - Resolve the provider preparation requirement before handoff. - Backup route and verified completion status - Separately synced content and remaining coverage gaps - Installed-OS readiness option and affected accessories Discuss the recorded result with support: Discuss unprotected or inaccessible data before authorizing work that can affect it. Do not erase the phone to make this checklist pass. - Backup route and verified completion status - Separately synced content and remaining coverage gaps - Installed-OS readiness option and affected accessories Keep the unknowns in your handoff: Backup completion or contents have not been verified, so data readiness remains unknown. - Tell the provider whether there is an accessible backup and which data categories are not verified. - Backup route and verified completion status - Separately synced content and remaining coverage gaps - Installed-OS readiness option and affected accessories Stop powered checks: Stop using or charging damaged equipment. Do not open or press on the phone or handle hot or smoking equipment. Contact Apple or an authorized provider; use local emergency help for immediate fire danger. - Tell service staff the damage condition before attempting a backup requiring charging. - Backup route and verified completion status - Separately synced content and remaining coverage gaps - Installed-OS readiness option and affected accessories SOURCES Prepare iPhone for a service appointment: https://support.apple.com/en-us/109519 (Get ready; Bring in; Get back from service; checked 2026-10-13) Back up iPhone: https://support.apple.com/guide/iphone/back-up-iphone-iph3ecf67d29/ios (Back up using iCloud; Manage iCloud storage; Back up using your Mac; checked 2026-10-13) Important safety information for iPhone: https://support.apple.com/guide/iphone/important-safety-information-iph301fc905/26/ios/26 (Handling; Repairing; Battery; Charging; checked 2026-10-13) Identify your iPhone model: https://support.apple.com/en-ie/108044 (Find the model name / iPhone 13; checked 2026-10-04) iPhone 13 technical specifications: https://support.apple.com/en-ie/111872 (External Buttons and Connectors; Power and Battery; checked 2026-10-13) This is a blank guide. Use the website to save observations and export an importable record. No physical repair has been verified.