{
  "id": "pixel7-backup-coverage",
  "modelId": "pixel7",
  "title": "Backup coverage before repair",
  "intent": "Separate device backup, synced content and app-specific gaps before a service handoff.",
  "category": "preparation",
  "sourceIds": [
    "pixel-backup",
    "pixel-repair",
    "pixel-safety"
  ],
  "prerequisites": [
    "Owner authorization",
    "An existing backup account or private destination; no credentials entered here"
  ],
  "tools": [
    "Device Backup settings",
    "Private access to existing cloud content or copied files"
  ],
  "steps": [
    {
      "id": "details",
      "text": "Find Backup in the installed Settings app. Current Google guidance uses Google services → Backup; older labels can differ. Review Backup details for included apps and data.",
      "sourceIds": [
        "pixel-backup"
      ],
      "locator": "Automatically back up: review data and apps"
    },
    {
      "id": "completion",
      "text": "Check the reported last backup date/completion locally. If using Google Drive on your own browser, Storage → Backups lists device backups and modification times. Record status only.",
      "sourceIds": [
        "pixel-backup"
      ],
      "locator": "Check last backup date from browser"
    },
    {
      "id": "sync",
      "text": "Check needed photos, videos and contacts in their respective services privately. Google distinguishes these synced items from device backup; one completed device backup does not verify them.",
      "sourceIds": [
        "pixel-backup"
      ],
      "locator": "Introduction: photos, videos and contacts separate"
    },
    {
      "id": "gaps",
      "text": "Review any app data or local-only files outside the shown coverage. Use that app’s own backup/export support or an existing safe copy method; mark unverified categories rather than assuming inclusion.",
      "sourceIds": [
        "pixel-backup"
      ],
      "locator": "Check which data and apps are included"
    },
    {
      "id": "service",
      "text": "Tell the provider which coverage gaps remain. Back up before every repair even when using Repair Mode, because the repair may require a reset or storage-affecting work.",
      "sourceIds": [
        "pixel-repair"
      ],
      "locator": "Backup before every service; data deletion possibility"
    }
  ],
  "checks": [
    {
      "id": "safety",
      "goal": "Check for a reason to stop before powered tests.",
      "question": "Is there swelling, lifted glass, casing separation, liquid damage, smoke, a burning smell, or damaged charging equipment?",
      "sourceIds": [
        "pixel-safety"
      ],
      "options": [
        {
          "id": "safe",
          "label": "No visible danger; safe to continue",
          "next": "device-backup"
        },
        {
          "id": "danger",
          "label": "Yes, or suspected damage",
          "next": "stop"
        },
        {
          "id": "unknown",
          "label": "I cannot confirm safety",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "device-backup",
      "question": "Is a completed device backup with reviewed coverage available?",
      "goal": "Distinguish a backup switch from a finished backup.",
      "sourceIds": [
        "pixel-backup"
      ],
      "options": [
        {
          "id": "yes",
          "label": "Completion and details reviewed",
          "next": "separate"
        },
        {
          "id": "partial",
          "label": "Incomplete or missing backup",
          "next": "service"
        },
        {
          "id": "unknown",
          "label": "Cannot access status",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "separate",
      "question": "Have needed synced content and app-specific gaps been checked?",
      "goal": "Avoid overstating backup coverage.",
      "sourceIds": [
        "pixel-backup"
      ],
      "options": [
        {
          "id": "checked",
          "label": "Required categories reviewed",
          "next": "ready"
        },
        {
          "id": "gaps",
          "label": "Important gaps remain",
          "next": "service"
        },
        {
          "id": "unknown",
          "label": "Categories not reviewed",
          "next": "uncertain"
        }
      ]
    }
  ],
  "terminals": {
    "ready": {
      "type": "preparation_saved",
      "title": "Comparison recorded",
      "text": "Keep the confirmed backup and content-access evidence available privately. Bring remaining exclusions, even if none are known, to the provider.",
      "handoff": [
        "Device-backup completion and reviewed data categories",
        "Photos/video/contacts availability checked separately",
        "App-local gaps and provider reset requirement"
      ]
    },
    "attention": {
      "type": "maintenance_possible",
      "title": "Complete the missing preparation",
      "text": "Review backup completion and contents before marking data ready for service.",
      "handoff": [
        "Open actual backup details and check status through your own authorized account.",
        "Device-backup completion and reviewed data categories",
        "Photos/video/contacts availability checked separately",
        "App-local gaps and provider reset requirement"
      ]
    },
    "service": {
      "type": "service_needed",
      "title": "Discuss the recorded result with support",
      "text": "Discuss missing data protection with Google or the repair provider before approving work that can erase storage.",
      "handoff": [
        "Device-backup completion and reviewed data categories",
        "Photos/video/contacts availability checked separately",
        "App-local gaps and provider reset requirement"
      ]
    },
    "uncertain": {
      "type": "preparation_saved",
      "title": "Keep the unknowns in your handoff",
      "text": "Backup completion or separate synced content is not verified; service data risk remains unknown.",
      "handoff": [
        "Tell the provider which category is unknown: device backup, synced content or app-local data.",
        "Device-backup completion and reviewed data categories",
        "Photos/video/contacts availability checked separately",
        "App-local gaps and provider reset requirement"
      ]
    },
    "stop": {
      "type": "service_needed",
      "title": "Stop powered checks",
      "text": "Stop using or charging damaged equipment. Do not open or press on the phone or handle hot or smoking equipment. Contact Google or an authorized provider; use local emergency help for immediate fire danger.",
      "handoff": [
        "Describe device damage before attempting a backup that requires charging or prolonged use.",
        "Device-backup completion and reviewed data categories",
        "Photos/video/contacts availability checked separately",
        "App-local gaps and provider reset requirement"
      ]
    }
  },
  "outcomeChecks": [
    "Keep the confirmed backup and content-access evidence available privately. Bring remaining exclusions, even if none are known, to the provider.",
    "Discuss missing data protection with Google or the repair provider before approving work that can erase storage."
  ],
  "diagramId": "phone-pixel-repair-mode",
  "workflow": {
    "family": "data-service",
    "summary": "Build a coverage record from actual backup details and separate content checks.",
    "fields": [
      {
        "id": "device-backup-status",
        "label": "Device backup status",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "complete",
            "label": "Completion shown and reviewed"
          },
          {
            "value": "pending",
            "label": "Pending or failed"
          },
          {
            "value": "none",
            "label": "No device backup found"
          },
          {
            "value": "inaccessible",
            "label": "Status inaccessible"
          }
        ]
      },
      {
        "id": "synced-content",
        "label": "Separate synced content",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "verified",
            "label": "Needed content privately accessible"
          },
          {
            "value": "pending",
            "label": "Sync still pending"
          },
          {
            "value": "missing",
            "label": "Needed content missing"
          },
          {
            "value": "unused",
            "label": "These services not used"
          }
        ]
      },
      {
        "id": "app-data-gaps",
        "label": "App-specific data",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "reviewed",
            "label": "Required app coverage reviewed"
          },
          {
            "value": "gap",
            "label": "Known uncovered app/local data"
          },
          {
            "value": "not-needed",
            "label": "No additional app data needed"
          }
        ]
      },
      {
        "id": "backup-freshness",
        "label": "Latest backup relative to needed changes",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "after",
            "label": "After the needed changes"
          },
          {
            "value": "before",
            "label": "Before some needed changes"
          },
          {
            "value": "unclear",
            "label": "Timing not verified"
          }
        ]
      }
    ],
    "matrix": {
      "title": "Coverage checks",
      "rows": [
        {
          "id": "backup-details",
          "label": "Device-backup details",
          "condition": "Completion and included categories reviewed"
        },
        {
          "id": "photos",
          "label": "Needed photos/video",
          "condition": "Privately accessible in relevant service or verified copy"
        },
        {
          "id": "contacts",
          "label": "Needed contacts",
          "condition": "Privately accessible in relevant service or verified copy"
        },
        {
          "id": "app-local",
          "label": "App/local-only data",
          "condition": "Existing app method or copy verified; no original deleted"
        },
        {
          "id": "provider",
          "label": "Repair data requirements",
          "condition": "Provider informed of verified coverage and gaps"
        }
      ],
      "results": [
        {
          "value": "not-tested",
          "label": "Not tested"
        },
        {
          "value": "works",
          "label": "Expected result"
        },
        {
          "value": "fails",
          "label": "Problem observed"
        },
        {
          "value": "intermittent",
          "label": "Intermittent"
        },
        {
          "value": "not-applicable",
          "label": "Not applicable"
        }
      ]
    },
    "reportFocus": [
      "Completed backup versus actual coverage",
      "Needed changes newer than the last backup"
    ],
    "notDoneGuidance": [
      "No reset or backup deletion is needed for verification.",
      "Account addresses, filenames and personal content stay outside this record."
    ],
    "osOptions": [
      "android14-dec2023-plus",
      "android-earlier",
      "android-unknown"
    ]
  },
  "entityKind": "task",
  "version": "2.0.0",
  "deviceFamily": "phone",
  "modelApplicability": {
    "id": "pixel7",
    "name": "Pixel 7",
    "family": "phone",
    "revision": "Standard Pixel 7 (2022), stock Android",
    "os": "Android 14 December 2023 update or later for Repair Mode. Other checks: stock Android with the named settings available.",
    "region": "US-first; repair options depend on country and warranty.",
    "help": "Open Settings → About phone and confirm Pixel 7. Check Android version and security update locally. Pixel 7a and Pixel 7 Pro are separate models.",
    "exclusions": [
      "Pixel 7a",
      "Pixel 7 Pro",
      "Pixel 6",
      "custom Android ROM"
    ],
    "sourceIds": [
      "pixel-safety",
      "pixel-repair"
    ]
  },
  "exclusions": [
    "Pixel 7a",
    "Pixel 7 Pro",
    "Pixel 6",
    "custom Android ROM"
  ],
  "materials": [
    "Keep any existing backup accessible to you.",
    "Keep credentials and personal files outside this record."
  ],
  "stopConditions": [
    "Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it.",
    "Set damaged accessories aside. Do not open mains adapters or force connectors.",
    "Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step."
  ],
  "branches": [
    {
      "from": "safety",
      "answer": "safe",
      "to": "device-backup"
    },
    {
      "from": "safety",
      "answer": "danger",
      "to": "stop"
    },
    {
      "from": "safety",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "device-backup",
      "answer": "yes",
      "to": "separate"
    },
    {
      "from": "device-backup",
      "answer": "partial",
      "to": "service"
    },
    {
      "from": "device-backup",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "separate",
      "answer": "checked",
      "to": "ready"
    },
    {
      "from": "separate",
      "answer": "gaps",
      "to": "service"
    },
    {
      "from": "separate",
      "answer": "unknown",
      "to": "uncertain"
    }
  ],
  "sources": [
    {
      "id": "pixel-backup",
      "title": "Back up or restore data on Pixel",
      "url": "https://support.google.com/pixelphone/answer/7179901?hl=en",
      "locator": "Automatically back up; Backup details; Last backup date",
      "purpose": "Device backup versus separately synced photos/video/contacts",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-repair",
      "title": "Use Pixel Repair Mode",
      "url": "https://support.google.com/pixelphone/answer/14266732?hl=en",
      "locator": "Learn how it works; Access; Exit",
      "purpose": "Android 14 December 2023+, 2 GB, backups, possible reset and credential privacy",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed.",
      "verifiedUnits": {
        "GB": [
          2
        ]
      }
    },
    {
      "id": "pixel-safety",
      "title": "Pixel 7 safety and regulatory guide",
      "url": "https://support.google.com/pixelphone/answer/12164747?hl=en",
      "locator": "Safety warnings; Repair and service; Charging",
      "purpose": "Model-specific damaged-device and charging safety",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    }
  ],
  "assets": [
    {
      "id": "phone-pixel-repair-mode",
      "path": "/assets/phone-pixel-repair-mode.svg",
      "title": "Pixel Repair Mode readiness",
      "alt": "Schematic gates: Android 14 December 2023 update or later, at least 2 GB free, verified backup, System Repair mode, then private owner authentication. Repair may still require a reset.",
      "sourceIds": [
        "pixel-repair",
        "pixel-backup"
      ],
      "caption": "Original readiness schematic. Repair Mode can isolate personal data but does not replace backup or guarantee no reset.",
      "kind": "Original schematic"
    }
  ],
  "relatedIds": [
    "pixel7-repair-mode",
    "pixel7-battery-drain",
    "pixel7-wired-charge"
  ],
  "estimatedDuration": {
    "minutes": 20,
    "label": "Planning estimate for recording observations; excludes charging, backups, drying and service. Not a measured repair time."
  }
}