{
  "id": "pixel7-bluetooth-audio",
  "modelId": "pixel7",
  "title": "Bluetooth: connection, music and call audio",
  "intent": "Separate accessory discovery and connection from media and phone-audio profiles.",
  "category": "connections",
  "sourceIds": [
    "pixel-bt",
    "pixel-restart",
    "pixel-safety"
  ],
  "prerequisites": [
    "Owned charged accessory with its instructions",
    "Parked vehicle if a car accessory is used"
  ],
  "tools": [
    "Known local audio track",
    "Optional second owned compatible audio accessory"
  ],
  "steps": [
    {
      "id": "discover",
      "text": "Follow the accessory’s discovery instructions. Toggle phone Bluetooth off/on and distinguish a saved device from an actively connected device.",
      "sourceIds": [
        "pixel-bt"
      ],
      "locator": "Step 1; Cannot pair with accessories"
    },
    {
      "id": "restart",
      "text": "Restart the phone through Power + Volume up → Restart and restart the accessory normally if needed. Keep other paired devices from taking the audio.",
      "sourceIds": [
        "pixel-bt"
      ],
      "locator": "Bluetooth basics; other devices playing music"
    },
    {
      "id": "media",
      "text": "In Settings → Connected devices, open the accessory settings and check Media audio, if the accessory supports music. Play the same local track at a comfortable level.",
      "sourceIds": [
        "pixel-bt"
      ],
      "locator": "Cannot hear music"
    },
    {
      "id": "call",
      "text": "For an accessory that supports calls, inspect Phone audio separately. A working music path does not establish call support.",
      "sourceIds": [
        "pixel-bt"
      ],
      "locator": "Cannot make or get calls"
    },
    {
      "id": "compare",
      "text": "If available, compare another owned media accessory with the same track. Keep car-manual limitations and accessory-specific failures in the record; no optional diagnostic upload is required.",
      "sourceIds": [
        "pixel-bt"
      ],
      "locator": "Music capability; still have Bluetooth issues"
    }
  ],
  "checks": [
    {
      "id": "safety",
      "goal": "Check for a reason to stop before powered tests.",
      "question": "Is there swelling, lifted glass, casing separation, liquid damage, smoke, a burning smell, or damaged charging equipment?",
      "sourceIds": [
        "pixel-safety"
      ],
      "options": [
        {
          "id": "safe",
          "label": "No visible danger; safe to continue",
          "next": "connection"
        },
        {
          "id": "danger",
          "label": "Yes, or suspected damage",
          "next": "stop"
        },
        {
          "id": "unknown",
          "label": "I cannot confirm safety",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "connection",
      "question": "What is the accessory connection state?",
      "goal": "Separate discovery from audio output.",
      "sourceIds": [
        "pixel-bt"
      ],
      "options": [
        {
          "id": "connected",
          "label": "Connected now",
          "next": "media"
        },
        {
          "id": "saved",
          "label": "Saved only; not connected",
          "next": "attention"
        },
        {
          "id": "missing",
          "label": "Not discovered after documented pairing setup",
          "next": "service"
        },
        {
          "id": "unknown",
          "label": "Not checked",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "media",
      "question": "Does the supported media path play the known track?",
      "goal": "Confirm selected output and media profile.",
      "sourceIds": [
        "pixel-bt"
      ],
      "options": [
        {
          "id": "works",
          "label": "Media plays",
          "next": "call"
        },
        {
          "id": "fails",
          "label": "Media remains silent",
          "next": "service"
        },
        {
          "id": "unsupported",
          "label": "Accessory does not support music",
          "next": "ready"
        },
        {
          "id": "unknown",
          "label": "Media capability or setting unknown",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "call",
      "question": "Is there a separate call-audio issue?",
      "goal": "Keep call profile distinct from music.",
      "sourceIds": [
        "pixel-bt"
      ],
      "options": [
        {
          "id": "normal",
          "label": "Calls work or are outside this task",
          "next": "ready"
        },
        {
          "id": "failed",
          "label": "Supported call path remains affected",
          "next": "service"
        },
        {
          "id": "unknown",
          "label": "Call support not checked",
          "next": "uncertain"
        }
      ]
    }
  ],
  "terminals": {
    "ready": {
      "type": "preparation_saved",
      "title": "Comparison recorded",
      "text": "Keep connection state and media/call capability separate. An unsupported music profile is an accessory limitation to confirm with its maker.",
      "handoff": [
        "Discovered, saved and connected states",
        "Media audio versus Phone audio support/result",
        "Same track on another accessory, if available"
      ]
    },
    "attention": {
      "type": "maintenance_possible",
      "title": "Complete the missing preparation",
      "text": "Complete the accessory’s own connection procedure before judging audio.",
      "handoff": [
        "Use the accessory’s documented discovery/connection mode.",
        "Discovered, saved and connected states",
        "Media audio versus Phone audio support/result",
        "Same track on another accessory, if available"
      ]
    },
    "service": {
      "type": "service_needed",
      "title": "Discuss the recorded result with support",
      "text": "Take the affected profile, connected-state and second-accessory comparison to Google or the accessory maker.",
      "handoff": [
        "Discovered, saved and connected states",
        "Media audio versus Phone audio support/result",
        "Same track on another accessory, if available"
      ]
    },
    "uncertain": {
      "type": "preparation_saved",
      "title": "Keep the unknowns in your handoff",
      "text": "Connection, music capability or call capability remains unverified; pairing alone does not establish audio support.",
      "handoff": [
        "Tell support which profile or accessory capability could not be confirmed.",
        "Discovered, saved and connected states",
        "Media audio versus Phone audio support/result",
        "Same track on another accessory, if available"
      ]
    },
    "stop": {
      "type": "service_needed",
      "title": "Stop powered checks",
      "text": "Stop using or charging damaged equipment. Do not open or press on the phone or handle hot or smoking equipment. Contact Google or an authorized provider; use local emergency help for immediate fire danger.",
      "handoff": [
        "Stop using any damaged or overheating accessory and include it in the service description.",
        "Discovered, saved and connected states",
        "Media audio versus Phone audio support/result",
        "Same track on another accessory, if available"
      ]
    }
  },
  "outcomeChecks": [
    "Keep connection state and media/call capability separate. An unsupported music profile is an accessory limitation to confirm with its maker.",
    "Take the affected profile, connected-state and second-accessory comparison to Google or the accessory maker."
  ],
  "diagramId": "phone-pixel-settings",
  "workflow": {
    "family": "condition-matrix",
    "summary": "Record connection separately from music and calls; select only supported profiles.",
    "fields": [
      {
        "id": "bt-state",
        "label": "Accessory state",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "missing",
            "label": "Not discovered"
          },
          {
            "value": "saved",
            "label": "Saved but not connected"
          },
          {
            "value": "connected",
            "label": "Connected"
          }
        ]
      },
      {
        "id": "media-profile",
        "label": "Media audio",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "on",
            "label": "Supported and on"
          },
          {
            "value": "off",
            "label": "Supported but off"
          },
          {
            "value": "unsupported",
            "label": "Music not supported"
          }
        ]
      },
      {
        "id": "phone-profile",
        "label": "Phone audio",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "on",
            "label": "Supported and on"
          },
          {
            "value": "off",
            "label": "Supported but off"
          },
          {
            "value": "unsupported",
            "label": "Calls not supported"
          }
        ]
      },
      {
        "id": "other-output",
        "label": "Other paired output",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "none",
            "label": "No competing output"
          },
          {
            "value": "present",
            "label": "Another device was receiving audio"
          },
          {
            "value": "unverified",
            "label": "Other output not checked"
          }
        ]
      }
    ],
    "matrix": {
      "title": "Audio profiles and accessories",
      "rows": [
        {
          "id": "media",
          "label": "Original accessory music",
          "condition": "Connected; music supported; Media audio enabled"
        },
        {
          "id": "call",
          "label": "Original accessory call",
          "condition": "Calls supported; Phone audio enabled; safe test"
        },
        {
          "id": "second",
          "label": "Second accessory music",
          "condition": "Only if owned/available; same track and safe volume"
        },
        {
          "id": "reconnect",
          "label": "Original accessory after restart",
          "condition": "Same supported media path; documented connection"
        }
      ],
      "results": [
        {
          "value": "not-tested",
          "label": "Not tested"
        },
        {
          "value": "works",
          "label": "Expected result"
        },
        {
          "value": "fails",
          "label": "Problem observed"
        },
        {
          "value": "intermittent",
          "label": "Intermittent"
        },
        {
          "value": "not-applicable",
          "label": "Not applicable"
        }
      ]
    },
    "reportFocus": [
      "Connection state versus profile success",
      "Accessory-specific versus repeated profile failure"
    ],
    "notDoneGuidance": [
      "Mark unsupported music or calls not applicable.",
      "No Bluetooth logs, contacts or phone numbers are needed."
    ],
    "osOptions": [
      "android14-dec2023-plus",
      "android-earlier",
      "android-unknown"
    ]
  },
  "entityKind": "task",
  "version": "2.0.0",
  "deviceFamily": "phone",
  "modelApplicability": {
    "id": "pixel7",
    "name": "Pixel 7",
    "family": "phone",
    "revision": "Standard Pixel 7 (2022), stock Android",
    "os": "Android 14 December 2023 update or later for Repair Mode. Other checks: stock Android with the named settings available.",
    "region": "US-first; repair options depend on country and warranty.",
    "help": "Open Settings → About phone and confirm Pixel 7. Check Android version and security update locally. Pixel 7a and Pixel 7 Pro are separate models.",
    "exclusions": [
      "Pixel 7a",
      "Pixel 7 Pro",
      "Pixel 6",
      "custom Android ROM"
    ],
    "sourceIds": [
      "pixel-safety",
      "pixel-repair"
    ]
  },
  "exclusions": [
    "Pixel 7a",
    "Pixel 7 Pro",
    "Pixel 6",
    "custom Android ROM"
  ],
  "materials": [
    "Keep any existing backup accessible to you.",
    "Keep credentials and personal files outside this record."
  ],
  "stopConditions": [
    "Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it.",
    "Set damaged accessories aside. Do not open mains adapters or force connectors.",
    "Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step."
  ],
  "branches": [
    {
      "from": "safety",
      "answer": "safe",
      "to": "connection"
    },
    {
      "from": "safety",
      "answer": "danger",
      "to": "stop"
    },
    {
      "from": "safety",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "connection",
      "answer": "connected",
      "to": "media"
    },
    {
      "from": "connection",
      "answer": "saved",
      "to": "attention"
    },
    {
      "from": "connection",
      "answer": "missing",
      "to": "service"
    },
    {
      "from": "connection",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "media",
      "answer": "works",
      "to": "call"
    },
    {
      "from": "media",
      "answer": "fails",
      "to": "service"
    },
    {
      "from": "media",
      "answer": "unsupported",
      "to": "ready"
    },
    {
      "from": "media",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "call",
      "answer": "normal",
      "to": "ready"
    },
    {
      "from": "call",
      "answer": "failed",
      "to": "service"
    },
    {
      "from": "call",
      "answer": "unknown",
      "to": "uncertain"
    }
  ],
  "sources": [
    {
      "id": "pixel-bt",
      "title": "Fix Pixel Bluetooth problems",
      "url": "https://support.google.com/pixelphone/answer/7334382?hl=en",
      "locator": "Bluetooth basics; Cannot hear music; Cannot make or get calls",
      "purpose": "Connected versus saved, media and phone audio profiles",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-restart",
      "title": "Turn your Pixel phone on and off",
      "url": "https://support.google.com/pixelphone/answer/7374159?hl=en",
      "locator": "Pixel 6 and later; Restart",
      "purpose": "Power plus Volume up for Pixel 7 normal power menu",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-safety",
      "title": "Pixel 7 safety and regulatory guide",
      "url": "https://support.google.com/pixelphone/answer/12164747?hl=en",
      "locator": "Safety warnings; Repair and service; Charging",
      "purpose": "Model-specific damaged-device and charging safety",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-repair",
      "title": "Use Pixel Repair Mode",
      "url": "https://support.google.com/pixelphone/answer/14266732?hl=en",
      "locator": "Learn how it works; Access; Exit",
      "purpose": "Android 14 December 2023+, 2 GB, backups, possible reset and credential privacy",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed.",
      "verifiedUnits": {
        "GB": [
          2
        ]
      }
    },
    {
      "id": "pixel-battery",
      "title": "Fix Pixel battery drain",
      "url": "https://support.google.com/pixelphone/answer/6090599?hl=en",
      "locator": "Battery diagnostics; Battery usage; Updates; Still have issues",
      "purpose": "App-use review, optimization and post-update context",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-camera",
      "title": "Fix Pixel Camera app",
      "url": "https://support.google.com/pixelphone/answer/6306624?hl=en",
      "locator": "General troubleshooting steps 1–3; Selfie camera; Shutter delay",
      "purpose": "Cache-only cleanup, camera comparisons and lighting",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-touch",
      "title": "Fix touch and response issues on Pixel",
      "url": "https://support.google.com/pixelphone/answer/6010316?hl=en",
      "locator": "Check screen; Pixel 8a and earlier",
      "purpose": "Screen protector mode and app-specific touch comparison; excludes Pixel 9 diagnostics",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    }
  ],
  "assets": [
    {
      "id": "phone-pixel-settings",
      "path": "/assets/phone-pixel-settings.svg",
      "title": "Pixel 7 settings paths",
      "alt": "Schematic settings routes for Battery usage, Camera app Clear cache, Bluetooth Media audio, and Screen protector mode. Labels may vary with installed Android.",
      "sourceIds": [
        "pixel-battery",
        "pixel-camera",
        "pixel-bt",
        "pixel-touch"
      ],
      "caption": "Original settings schematic. Use the visible option on the installed OS; unavailable controls remain untested.",
      "kind": "Original schematic"
    }
  ],
  "relatedIds": [
    "pixel7-camera-preview",
    "pixel7-wifi-access",
    "pixel7-battery-drain"
  ],
  "estimatedDuration": {
    "minutes": 20,
    "label": "Planning estimate for recording observations; excludes charging, backups, drying and service. Not a measured repair time."
  },
  "legacyVersion": "1.0.0",
  "legacyChecks": [
    {
      "id": "safety",
      "goal": "Separate unsafe hardware from routine preparation.",
      "question": "Any swelling, casing separation, liquid damage, smoke, burning smell, or damaged battery/adapter?",
      "sourceIds": [
        "pixel-safety"
      ],
      "options": [
        {
          "id": "safe",
          "label": "No visible danger",
          "next": "check-1"
        },
        {
          "id": "danger",
          "label": "Yes, or suspected damage",
          "next": "stop"
        },
        {
          "id": "unknown",
          "label": "I cannot confirm",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "check-1",
      "goal": "Confirm pairing and capability.",
      "question": "Does the accessory show connected and support media audio?",
      "sourceIds": [
        "pixel-bt"
      ],
      "options": [
        {
          "id": "yes",
          "label": "Yes",
          "next": "check-2"
        },
        {
          "id": "no",
          "label": "No",
          "next": "attention"
        },
        {
          "id": "unknown",
          "label": "Not checked / unsure",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "check-2",
      "goal": "Test one clear output route.",
      "question": "With Media audio on, does the known track play on that accessory?",
      "sourceIds": [
        "pixel-bt"
      ],
      "options": [
        {
          "id": "yes",
          "label": "Audio plays",
          "next": "ready"
        },
        {
          "id": "no",
          "label": "Still silent",
          "next": "service"
        },
        {
          "id": "unknown",
          "label": "Not checked / unsure",
          "next": "uncertain"
        }
      ]
    }
  ],
  "legacyPreparation": [
    "An owned Bluetooth accessory and its instructions are available",
    "Phone uses stock Android",
    "Charged Bluetooth accessory",
    "A private place to keep your findings",
    "A current backup if the device is accessible"
  ]
}