{
  "id": "pixel7-wired-charge",
  "modelId": "pixel7",
  "title": "USB-C charging: recognition and power path",
  "intent": "Compare cable and power supply independently and separate a charging indication from a blank display.",
  "category": "power",
  "sourceIds": [
    "pixel-charge",
    "pixel-wireless",
    "pixel-hardware",
    "pixel-safety"
  ],
  "prerequisites": [
    "Dry USB-C port and undamaged phone",
    "No liquid/debris or unplug-charger warning"
  ],
  "tools": [
    "Compatible intact USB-C charging cable and adapter",
    "Working outlet; optional second compatible cable"
  ],
  "steps": [
    {
      "id": "inspect",
      "text": "Check plug, cable and port visually. Remove a case blocking seating; do not insert a cleaning tool or force the USB-C plug.",
      "sourceIds": [
        "pixel-charge"
      ],
      "locator": "Troubleshoot case, battery charger, cable and outlet"
    },
    {
      "id": "external",
      "text": "Check the outlet with another safe device. If available, try the cable and adapter on another compatible device before attributing failure to the Pixel.",
      "sourceIds": [
        "pixel-charge"
      ],
      "locator": "Confirm adapter/cable work; check outlet"
    },
    {
      "id": "baseline",
      "text": "Connect directly with the verified setup and wait one minute for a battery indication. A deeply depleted phone may need at least another 10 minutes before the display turns on.",
      "sourceIds": [
        "pixel-charge"
      ],
      "locator": "Use a working charger to charge for 10 minutes"
    },
    {
      "id": "substitute",
      "text": "Compare an intact compatible cable while keeping adapter and outlet fixed. Then compare a compatible adapter if available. Record which single change was made.",
      "sourceIds": [
        "pixel-charge"
      ],
      "locator": "Try another cable or power adapter"
    },
    {
      "id": "notification",
      "text": "If Check charging accessory appears, record that category and verify cable/adapter compatibility. For a persistently blank screen, use the separate black-screen task instead of guessing a battery fault.",
      "sourceIds": [
        "pixel-charge"
      ],
      "locator": "Check charging accessory; Troubleshoot screen"
    }
  ],
  "checks": [
    {
      "id": "safety",
      "goal": "Check for a reason to stop before powered tests.",
      "question": "Is there swelling, lifted glass, casing separation, liquid damage, smoke, a burning smell, or damaged charging equipment?",
      "sourceIds": [
        "pixel-safety"
      ],
      "options": [
        {
          "id": "safe",
          "label": "No visible danger; safe to continue",
          "next": "setup"
        },
        {
          "id": "danger",
          "label": "Yes, or suspected damage",
          "next": "stop"
        },
        {
          "id": "unknown",
          "label": "I cannot confirm safety",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "setup",
      "question": "Are outlet, cable seating and charger compatibility verified?",
      "goal": "Establish a reliable power path.",
      "sourceIds": [
        "pixel-charge"
      ],
      "options": [
        {
          "id": "yes",
          "label": "Confirmed",
          "next": "indicator"
        },
        {
          "id": "no",
          "label": "Not available / not completed",
          "next": "attention"
        },
        {
          "id": "unknown",
          "label": "Not checked / unsure",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "indicator",
      "question": "What response did the connected phone give?",
      "goal": "Separate recognition from startup.",
      "sourceIds": [
        "pixel-charge"
      ],
      "options": [
        {
          "id": "charge",
          "label": "Charging indication or normal startup",
          "next": "ready"
        },
        {
          "id": "accessory",
          "label": "Check charging accessory warning",
          "next": "attention"
        },
        {
          "id": "blank",
          "label": "No indication after the low-charge wait",
          "next": "service"
        },
        {
          "id": "unknown",
          "label": "Wait or compatible setup unavailable",
          "next": "uncertain"
        }
      ]
    }
  ],
  "terminals": {
    "ready": {
      "type": "preparation_saved",
      "title": "Comparison recorded",
      "text": "Keep the accessory combination that produced a response. A charging indication and successful startup should be recorded separately.",
      "handoff": [
        "Known-working outlet and another-device accessory result",
        "Cable-only and adapter-only comparisons",
        "Battery indication, accessory warning and low-charge wait"
      ]
    },
    "attention": {
      "type": "maintenance_possible",
      "title": "Complete the missing preparation",
      "text": "Verify the suspect cable or adapter and compare only intact compatible equipment before repeating.",
      "handoff": [
        "Replace an unverified or incompatible test setup with a confirmed compatible one.",
        "Known-working outlet and another-device accessory result",
        "Cable-only and adapter-only comparisons",
        "Battery indication, accessory warning and low-charge wait"
      ]
    },
    "service": {
      "type": "service_needed",
      "title": "Discuss the recorded result with support",
      "text": "Give Google the confirmed outlet/accessory comparison and whether any display or ring response was observed.",
      "handoff": [
        "Known-working outlet and another-device accessory result",
        "Cable-only and adapter-only comparisons",
        "Battery indication, accessory warning and low-charge wait"
      ]
    },
    "uncertain": {
      "type": "preparation_saved",
      "title": "Keep the unknowns in your handoff",
      "text": "Compatibility, elapsed low-charge wait or the display response remains unverified.",
      "handoff": [
        "Tell support whether another device or substitute cable was unavailable.",
        "Known-working outlet and another-device accessory result",
        "Cable-only and adapter-only comparisons",
        "Battery indication, accessory warning and low-charge wait"
      ]
    },
    "stop": {
      "type": "service_needed",
      "title": "Stop powered checks",
      "text": "Stop using or charging damaged equipment. Do not open or press on the phone or handle hot or smoking equipment. Contact Google or an authorized provider; use local emergency help for immediate fire danger.",
      "handoff": [
        "Describe port or cable damage and stop using that charging setup.",
        "Known-working outlet and another-device accessory result",
        "Cable-only and adapter-only comparisons",
        "Battery indication, accessory warning and low-charge wait"
      ]
    }
  },
  "outcomeChecks": [
    "Keep the accessory combination that produced a response. A charging indication and successful startup should be recorded separately.",
    "Give Google the confirmed outlet/accessory comparison and whether any display or ring response was observed."
  ],
  "diagramId": "phone-pixel-ports",
  "workflow": {
    "family": "power-comparison",
    "summary": "Treat outlet, cable and adapter as separate conditions, with a bounded low-charge observation.",
    "fields": [
      {
        "id": "usb-cable",
        "label": "Cable path",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "c-c",
            "label": "USB-C to USB-C"
          },
          {
            "value": "a-c",
            "label": "USB-A to USB-C"
          },
          {
            "value": "unverified",
            "label": "Cable compatibility unverified"
          }
        ]
      },
      {
        "id": "supply-confirmation",
        "label": "Supply confirmation",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "compatible",
            "label": "Compatible USB PD/PPS supply confirmed"
          },
          {
            "value": "other-device",
            "label": "Works elsewhere; Pixel compatibility unchecked"
          },
          {
            "value": "unknown-supply",
            "label": "Compatibility unavailable"
          }
        ]
      },
      {
        "id": "charge-notice",
        "label": "Phone indication",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "charging",
            "label": "Charging icon"
          },
          {
            "value": "accessory",
            "label": "Check charging accessory"
          },
          {
            "value": "started",
            "label": "Phone started"
          },
          {
            "value": "blank",
            "label": "No visible indication"
          }
        ]
      },
      {
        "id": "low-charge-wait",
        "label": "Low-charge observation",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "minute",
            "label": "First minute only"
          },
          {
            "value": "further10",
            "label": "At least another 10 minutes allowed"
          },
          {
            "value": "short",
            "label": "Not timed"
          }
        ]
      }
    ],
    "matrix": {
      "title": "USB-C power comparisons",
      "rows": [
        {
          "id": "other-device",
          "label": "Cable/adapter on another device",
          "condition": "Only an owned compatible device; safe accessories"
        },
        {
          "id": "direct",
          "label": "Direct Pixel connection",
          "condition": "Known outlet; no hub; case allows seating"
        },
        {
          "id": "cable-only",
          "label": "Substitute cable",
          "condition": "Same outlet/adapter; compatible spare cable"
        },
        {
          "id": "adapter-only",
          "label": "Substitute adapter",
          "condition": "Same tested cable/outlet; compatible spare adapter"
        }
      ],
      "results": [
        {
          "value": "not-tested",
          "label": "Not tested"
        },
        {
          "value": "works",
          "label": "Expected result"
        },
        {
          "value": "fails",
          "label": "Problem observed"
        },
        {
          "value": "intermittent",
          "label": "Intermittent"
        },
        {
          "value": "not-applicable",
          "label": "Not applicable"
        }
      ]
    },
    "reportFocus": [
      "Known compatibility versus merely charging another device",
      "Recognition before startup"
    ],
    "notDoneGuidance": [
      "A cable working on another device does not by itself verify Pixel charging compatibility.",
      "Unavailable substitute equipment stays not tested."
    ],
    "osOptions": [
      "android14-dec2023-plus",
      "android-earlier",
      "android-unknown"
    ]
  },
  "entityKind": "task",
  "version": "2.0.0",
  "deviceFamily": "phone",
  "modelApplicability": {
    "id": "pixel7",
    "name": "Pixel 7",
    "family": "phone",
    "revision": "Standard Pixel 7 (2022), stock Android",
    "os": "Android 14 December 2023 update or later for Repair Mode. Other checks: stock Android with the named settings available.",
    "region": "US-first; repair options depend on country and warranty.",
    "help": "Open Settings → About phone and confirm Pixel 7. Check Android version and security update locally. Pixel 7a and Pixel 7 Pro are separate models.",
    "exclusions": [
      "Pixel 7a",
      "Pixel 7 Pro",
      "Pixel 6",
      "custom Android ROM"
    ],
    "sourceIds": [
      "pixel-safety",
      "pixel-repair"
    ]
  },
  "exclusions": [
    "Pixel 7a",
    "Pixel 7 Pro",
    "Pixel 6",
    "custom Android ROM"
  ],
  "materials": [
    "Keep any existing backup accessible to you.",
    "Keep credentials and personal files outside this record."
  ],
  "stopConditions": [
    "Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it.",
    "Set damaged accessories aside. Do not open mains adapters or force connectors.",
    "Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step."
  ],
  "branches": [
    {
      "from": "safety",
      "answer": "safe",
      "to": "setup"
    },
    {
      "from": "safety",
      "answer": "danger",
      "to": "stop"
    },
    {
      "from": "safety",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "setup",
      "answer": "yes",
      "to": "indicator"
    },
    {
      "from": "setup",
      "answer": "no",
      "to": "attention"
    },
    {
      "from": "setup",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "indicator",
      "answer": "charge",
      "to": "ready"
    },
    {
      "from": "indicator",
      "answer": "accessory",
      "to": "attention"
    },
    {
      "from": "indicator",
      "answer": "blank",
      "to": "service"
    },
    {
      "from": "indicator",
      "answer": "unknown",
      "to": "uncertain"
    }
  ],
  "sources": [
    {
      "id": "pixel-charge",
      "title": "Pixel will not charge or turn on",
      "url": "https://support.google.com/pixelphone/answer/7167687?hl=en",
      "locator": "Charger/cable/outlet; Charge for 10 minutes; Troubleshoot screen",
      "purpose": "Power-path comparison, low-charge wait and 35-second screen check",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed.",
      "verifiedUnits": {
        "seconds": [
          5,
          7,
          35
        ],
        "minutes": [
          1,
          2,
          10
        ]
      }
    },
    {
      "id": "pixel-wireless",
      "title": "Charge your Pixel phone",
      "url": "https://support.google.com/pixelphone/answer/7106961?hl=en",
      "locator": "Wireless charging on Pixel 9a and earlier; Charging tips",
      "purpose": "Pixel 7 Qi 1.x or compatible Pixel Stand and unobstructed charging",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-hardware",
      "title": "Pixel phone hardware diagram",
      "url": "https://support.google.com/pixelphone/answer/7157629?hl=en",
      "locator": "Pixel 7",
      "purpose": "External power/volume controls and USB-C port",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-safety",
      "title": "Pixel 7 safety and regulatory guide",
      "url": "https://support.google.com/pixelphone/answer/12164747?hl=en",
      "locator": "Safety warnings; Repair and service; Charging",
      "purpose": "Model-specific damaged-device and charging safety",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-repair",
      "title": "Use Pixel Repair Mode",
      "url": "https://support.google.com/pixelphone/answer/14266732?hl=en",
      "locator": "Learn how it works; Access; Exit",
      "purpose": "Android 14 December 2023+, 2 GB, backups, possible reset and credential privacy",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed.",
      "verifiedUnits": {
        "GB": [
          2
        ]
      }
    },
    {
      "id": "pixel-restart",
      "title": "Turn your Pixel phone on and off",
      "url": "https://support.google.com/pixelphone/answer/7374159?hl=en",
      "locator": "Pixel 6 and later; Restart",
      "purpose": "Power plus Volume up for Pixel 7 normal power menu",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    }
  ],
  "assets": [
    {
      "id": "phone-pixel-ports",
      "path": "/assets/phone-pixel-ports.svg",
      "title": "Pixel 7 controls and USB-C",
      "alt": "Schematic front view of Pixel 7 with Power above the volume rocker on the right and USB-C centered at the bottom. Normal menu uses Power and Volume up.",
      "sourceIds": [
        "pixel-hardware",
        "pixel-restart",
        "pixel-charge"
      ],
      "caption": "Original external-control schematic. The blank-screen task uses the separately cited charging-article check.",
      "kind": "Original schematic"
    }
  ],
  "relatedIds": [
    "pixel7-wireless-charge",
    "pixel7-battery-drain",
    "pixel7-camera-preview"
  ],
  "estimatedDuration": {
    "minutes": 20,
    "label": "Planning estimate for recording observations; excludes charging, backups, drying and service. Not a measured repair time."
  },
  "legacyVersion": "1.0.0",
  "legacyChecks": [
    {
      "id": "safety",
      "goal": "Separate unsafe hardware from routine preparation.",
      "question": "Any swelling, casing separation, liquid damage, smoke, burning smell, or damaged battery/adapter?",
      "sourceIds": [
        "pixel-safety"
      ],
      "options": [
        {
          "id": "safe",
          "label": "No visible danger",
          "next": "check-1"
        },
        {
          "id": "danger",
          "label": "Yes, or suspected damage",
          "next": "stop"
        },
        {
          "id": "unknown",
          "label": "I cannot confirm",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "check-1",
      "goal": "Confirm the external charging setup.",
      "question": "Does the cable/charger work with another compatible device and seat without force?",
      "sourceIds": [
        "pixel-charge"
      ],
      "options": [
        {
          "id": "yes",
          "label": "Yes",
          "next": "check-2"
        },
        {
          "id": "no",
          "label": "No",
          "next": "attention"
        },
        {
          "id": "unknown",
          "label": "Not checked / unsure",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "check-2",
      "goal": "Record observable power or display response.",
      "question": "Does the Pixel show charging or respond to an incoming call?",
      "sourceIds": [
        "pixel-charge"
      ],
      "options": [
        {
          "id": "yes",
          "label": "Some response observed",
          "next": "ready"
        },
        {
          "id": "no",
          "label": "No response observed",
          "next": "service"
        },
        {
          "id": "unknown",
          "label": "Not checked / unsure",
          "next": "uncertain"
        }
      ]
    }
  ],
  "legacyPreparation": [
    "USB-C port and device are dry",
    "No physical or heat damage",
    "Undamaged compatible USB-C cable and charger",
    "Known working outlet",
    "A private place to keep your findings",
    "A current backup if the device is accessible"
  ]
}