BenchReady — Camera shutter, permissions and app preview Intel machine types 20W0 or 20W1 · 2.0.0 Separate a covered lens, denied access and an app-specific black camera preview. MODEL FIT Read the underside machine-type label or Lenovo Vantage device details locally. Confirm T14 Gen 2 Intel and 20W0/20W1. Keep the full serial number private. Windows 10/11, original Lenovo firmware. Labels vary between Windows versions; managed systems require IT approval for settings changes. Excluded: ThinkPad T14 Gen 2 AMD; ThinkPad T14 Gen 1; ThinkPad T14s Gen 2; ThinkPad T15 PREPARATION [ ] This unit has a camera [ ] Owner/IT permits a local preview [ ] Windows Camera or another existing local preview [ ] Existing meeting app; no public call required [ ] Keep any existing backup accessible to you. [ ] Keep credentials and personal files outside this record. GUIDE 1. Confirm a fitted camera and inspect any physical shutter. Slide a fitted shutter to uncover the lens for the comparison; do not force a nonexistent control. Sources: https://download.lenovo.com/pccbbs/mobiles_pdf/t14_gen2_t15_gen2_p14s_gen2_p15s_gen2_ug_en.pdf; Printed pp. 1–3 → camera / webcam privacy shutter 2. Choose the installed Windows version. Windows 11 uses Settings → Privacy & security → Camera; Windows 10 uses Settings → Privacy → Camera. Unknown version means the setting path remains unconfirmed. Sources: https://support.microsoft.com/en-gb/windows/privacy/windows-camera-microphone-and-privacy; How to control camera access → Windows 11 / Windows 10 3. Review access for the intended app and desktop apps as applicable. If controls are managed, contact IT; grant access only to an app you intend to use. Sources: https://support.microsoft.com/en-gb/windows/privacy/windows-camera-microphone-and-privacy; Camera access / app access / desktop apps 4. Close another active camera app, then compare a local preview with the meeting app’s own preview using the built-in camera. Store only whether an image appeared; no photo or video is needed here. Sources: https://support.microsoft.com/en-gb/windows/privacy/windows-camera-microphone-and-privacy | https://download.lenovo.com/pccbbs/mobiles_pdf/t14_gen2_t15_gen2_p14s_gen2_p15s_gen2_ug_en.pdf; App access controls; original same-camera preview comparison 5. A local image with a black meeting preview gives an app-selection or permission lead. Failure across permitted previews with the shutter open goes to Lenovo/IT with the comparison. Sources: https://download.lenovo.com/pccbbs/mobiles_pdf/t14_gen2_t15_gen2_p14s_gen2_p15s_gen2_ug_en.pdf; Printed pp. 65–66 → symptoms and applications; original routing EVIDENCE TO RECORD Camera/shutter: Not recorded Intended app access: Not recorded Preview result: Not recorded Local preview — Open shutter, built-in camera, permitted local app: Not checked Meeting app preview — Same camera, intended app permission: Not checked Local preview afterward — Same lens and camera selection after closing meeting app: Not checked STOP CONDITIONS Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it. Set damaged accessories aside. Do not open mains adapters or force connectors. Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step. OUTCOMES Camera preview comparison saved: The camera produced a preview in the recorded conditions. - Restore the shutter/privacy preference after use. - Keep app selection and access state in the record. Resolve intended-app access: Ask IT or the owner to review the relevant permission. - State the Windows version and managed-control state. - Do not enable unrelated apps for troubleshooting. Review the meeting application: The local preview works using the built-in camera. - Confirm the meeting app selected that camera. - Take local-versus-meeting observations to its support. Confirm the fitted camera: Check exact-unit configuration before diagnosing an absent camera. - Consult Vantage or Lenovo’s machine details privately. - Keep camera presence unconfirmed until verified. Request camera support: Both permitted previews remain blank with the lens uncovered. - Provide shutter state, Windows version and access status. - Share local-versus-meeting preview results with Lenovo/IT. Keep the unanswered checks visible: Camera presence, OS-specific access or preview results remain unconfirmed. - Provide fitted-camera and shutter state. - Identify Windows version, permissions and unperformed previews. - Keep unperformed conditions marked Not tested. Ask the provider to confirm these before further changes. Stop the powered checks: Stop using or charging damaged equipment. Keep away from hot or smoking equipment; obtain emergency help for an immediate fire risk. Arrange manufacturer guidance before handling or transport. - Tell Lenovo or your IT team about the visible damage before arranging transport. - Provide fitted-camera and shutter state. - Do not open the case, remove the battery, press a lifted surface, or continue a test to complete this record. SOURCES ThinkPad T14 Gen 2 user guide: https://download.lenovo.com/pccbbs/mobiles_pdf/t14_gen2_t15_gen2_p14s_gen2_p15s_gen2_ug_en.pdf (Printed pp. 1–5, 9–14, 16–19, 23–25, 27–33, 62, 65–67; checked 2026-10-13) Windows camera, microphone and privacy: https://support.microsoft.com/en-gb/windows/privacy/windows-camera-microphone-and-privacy (Windows 11 / Windows 10 → control camera and microphone access; checked 2026-10-13) Set up and test microphones in Windows: https://support.microsoft.com/en-us/windows/hardware/drivers/how-to-set-up-and-test-microphones-in-windows (Select Input / Test an installed microphone; checked 2026-10-13) This is a blank guide. Use the website to save observations and export an importable record. No physical repair has been verified.