{
  "id": "t14g2-vantage-diagnostics",
  "modelId": "t14g2",
  "title": "Vantage scan scope and result handoff",
  "intent": "Keep an official hardware-scan result tied to the component and symptom actually checked.",
  "category": "diagnostics",
  "sourceIds": [
    "lenovo-ug"
  ],
  "diagramId": "laptop-t14-vantage",
  "prerequisites": [
    "Windows starts on a confirmed Intel 20W0/20W1",
    "Organization permits the scan"
  ],
  "tools": [
    "Installed official Lenovo Vantage, if available",
    "Safe power connection"
  ],
  "steps": [
    {
      "id": "identify",
      "text": "Check Vantage device information against T14 Gen 2 Intel and machine type 20W0/20W1. Keep the full serial number out of this record.",
      "sourceIds": [
        "lenovo-ug"
      ],
      "locator": "Printed p. 19 → Vantage; pp. 65–66 → system information"
    },
    {
      "id": "open",
      "text": "Search Windows for Vantage and open the installed official app. Its functions and labels vary by model and app version; record when hardware scanning is absent.",
      "sourceIds": [
        "lenovo-ug"
      ],
      "locator": "Printed p. 19 → Vantage features and notes"
    },
    {
      "id": "scope",
      "text": "Save work, review the offered scan’s requirements and select the relevant available hardware test. Record whether this was an offered general scan or a particular component test.",
      "sourceIds": [
        "lenovo-ug"
      ],
      "locator": "Printed p. 19 → scan hardware; original scope record"
    },
    {
      "id": "run",
      "text": "Follow the displayed scan instructions. Keep scan execution separate from driver or firmware updates; an update prompt is a different decision for Lenovo/IT.",
      "sourceIds": [
        "lenovo-ug"
      ],
      "locator": "Printed p. 19 → separate scan and update features; scoped worksheet"
    },
    {
      "id": "result",
      "text": "Record complete, interrupted or unavailable. Retain a result identifier privately for Lenovo and note whether the original symptom remains after the scan.",
      "sourceIds": [
        "lenovo-ug"
      ],
      "locator": "Printed pp. 65–66 → error codes, reproducibility and support facts"
    }
  ],
  "checks": [
    {
      "id": "safety",
      "question": "Is there swelling, a lifted case or trackpad, liquid damage, smoke, a burning smell, or damaged power equipment?",
      "goal": "Establish whether any powered comparison is safe.",
      "sourceIds": [
        "lenovo-ug"
      ],
      "options": [
        {
          "id": "safe",
          "label": "No visible danger",
          "next": "vantage"
        },
        {
          "id": "danger",
          "label": "Yes, or suspected damage",
          "next": "stop"
        },
        {
          "id": "unknown",
          "label": "Not checked / unsure",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "vantage",
      "question": "Is the official Vantage hardware scan available and permitted?",
      "goal": "Confirm a legitimate diagnostic route.",
      "sourceIds": [
        "lenovo-ug"
      ],
      "options": [
        {
          "id": "yes",
          "label": "Available and permitted",
          "next": "completion"
        },
        {
          "id": "missing",
          "label": "Missing / scan not offered",
          "next": "attention"
        },
        {
          "id": "managed",
          "label": "IT permission needed",
          "next": "it"
        },
        {
          "id": "unknown",
          "label": "Not checked / unsure",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "completion",
      "question": "Did the selected scan complete?",
      "goal": "Avoid interpreting a partial scan.",
      "sourceIds": [
        "lenovo-ug"
      ],
      "options": [
        {
          "id": "yes",
          "label": "Completed",
          "next": "result"
        },
        {
          "id": "no",
          "label": "Interrupted or failed to run",
          "next": "service"
        },
        {
          "id": "unknown",
          "label": "Not checked / unsure",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "result",
      "question": "What is the result relative to the original symptom?",
      "goal": "Keep scan scope and complaint distinct.",
      "sourceIds": [
        "lenovo-ug"
      ],
      "options": [
        {
          "id": "clear",
          "label": "No reported issue; symptom absent now",
          "next": "ready"
        },
        {
          "id": "code",
          "label": "Issue/result code reported",
          "next": "service"
        },
        {
          "id": "symptom",
          "label": "No reported issue; symptom persists",
          "next": "service"
        },
        {
          "id": "unknown",
          "label": "Not checked / unsure",
          "next": "uncertain"
        }
      ]
    }
  ],
  "terminals": {
    "ready": {
      "type": "preparation_saved",
      "title": "Scan evidence ready",
      "text": "Keep the selected scope and completed result with the complaint history.",
      "handoff": [
        "State which component or general scan ran.",
        "Retain any later recurrence after this result."
      ]
    },
    "attention": {
      "type": "maintenance_possible",
      "title": "Ask Lenovo for the supported scan route",
      "text": "The installed app does not offer the expected scan.",
      "handoff": [
        "Provide exact machine type and Vantage availability.",
        "Use Lenovo’s official support route for this model."
      ]
    },
    "it": {
      "type": "maintenance_possible",
      "title": "Coordinate the scan with IT",
      "text": "Managed-device policy needs to be resolved before running the scan.",
      "handoff": [
        "State scan availability and Windows version.",
        "Ask IT which diagnostic scope is permitted."
      ]
    },
    "service": {
      "type": "service_needed",
      "title": "Share the scan and complaint with Lenovo",
      "text": "A reported issue, interrupted test or persistent symptom needs support interpretation.",
      "handoff": [
        "Provide scan scope and completion state.",
        "Share exact result identifiers directly with Lenovo/IT."
      ]
    },
    "uncertain": {
      "type": "preparation_saved",
      "title": "Keep the unanswered checks visible",
      "text": "Vantage availability, scan scope or result is unknown. No diagnostic pass can be concluded.",
      "handoff": [
        "Provide Vantage availability and selected scan scope.",
        "State completion and original-symptom status.",
        "Keep unperformed conditions marked Not tested. Ask the provider to confirm these before further changes."
      ]
    },
    "stop": {
      "type": "service_needed",
      "title": "Stop the powered checks",
      "text": "Stop using or charging damaged equipment. Keep away from hot or smoking equipment; obtain emergency help for an immediate fire risk. Arrange manufacturer guidance before handling or transport.",
      "handoff": [
        "Tell Lenovo or your IT team about the visible damage before arranging transport.",
        "Provide Vantage availability and selected scan scope.",
        "Do not open the case, remove the battery, press a lifted surface, or continue a test to complete this record."
      ]
    }
  },
  "missing": "Vantage availability, scan scope or result is unknown. No diagnostic pass can be concluded.",
  "handoff": [
    "Provide Vantage availability and selected scan scope.",
    "State completion and original-symptom status."
  ],
  "outcomeChecks": [
    "General versus component scan is recorded.",
    "Firmware update prompts are not silently accepted."
  ],
  "workflow": {
    "family": "startup-diagnostics",
    "summary": "Keep diagnostic availability, scope and completion in one service record.",
    "osOptions": [
      "windows11",
      "windows10",
      "windows-unknown"
    ],
    "fields": [
      {
        "id": "vantage-state",
        "label": "Vantage availability",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked"
          },
          {
            "value": "installed",
            "label": "Official app available"
          },
          {
            "value": "missing",
            "label": "Missing"
          },
          {
            "value": "scan-absent",
            "label": "Scan feature absent"
          },
          {
            "value": "managed",
            "label": "IT approval needed"
          }
        ]
      },
      {
        "id": "scan-scope",
        "label": "Offered scan scope",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not selected"
          },
          {
            "value": "general",
            "label": "General hardware scan"
          },
          {
            "value": "memory",
            "label": "Memory test"
          },
          {
            "value": "storage",
            "label": "Storage test"
          },
          {
            "value": "other",
            "label": "Another offered component test"
          }
        ]
      },
      {
        "id": "scan-result",
        "label": "Scan result",
        "type": "select",
        "options": [
          {
            "value": "not-run",
            "label": "Not run"
          },
          {
            "value": "clear",
            "label": "Completed without reported issue"
          },
          {
            "value": "issue",
            "label": "Issue/result identifier"
          },
          {
            "value": "interrupted",
            "label": "Interrupted"
          }
        ]
      }
    ],
    "matrix": {
      "title": "Diagnostic evidence",
      "rows": [
        {
          "id": "availability",
          "label": "Official scan available",
          "condition": "Correct machine information and permitted app"
        },
        {
          "id": "scan",
          "label": "Selected scan completes",
          "condition": "Follow offered test’s displayed requirements"
        },
        {
          "id": "symptom",
          "label": "Original action afterward",
          "condition": "Safe repeat of the original symptom condition"
        }
      ],
      "results": [
        {
          "value": "not-tested",
          "label": "Not tested"
        },
        {
          "value": "works",
          "label": "Works in this condition"
        },
        {
          "value": "fails",
          "label": "Fails in this condition"
        },
        {
          "value": "intermittent",
          "label": "Intermittent"
        },
        {
          "value": "not-applicable",
          "label": "Not applicable"
        }
      ]
    },
    "reportFocus": [
      "Scan availability",
      "Scope and completion",
      "Complaint after scan"
    ],
    "notDoneGuidance": [
      "Do not invent a missing scan menu or install an unofficial diagnostic.",
      "An update prompt remains a separate Lenovo/IT decision."
    ]
  },
  "entityKind": "task",
  "version": "2.0.0",
  "deviceFamily": "laptop",
  "modelApplicability": {
    "id": "t14g2",
    "name": "ThinkPad T14 Gen 2 Intel",
    "family": "laptop",
    "revision": "Intel machine types 20W0 or 20W1",
    "os": "Windows 10/11, original Lenovo firmware. Labels vary between Windows versions; managed systems require IT approval for settings changes.",
    "region": "US-first; optional hardware varies by machine type.",
    "help": "Read the underside machine-type label or Lenovo Vantage device details locally. Confirm T14 Gen 2 Intel and 20W0/20W1. Keep the full serial number private.",
    "exclusions": [
      "ThinkPad T14 Gen 2 AMD",
      "ThinkPad T14 Gen 1",
      "ThinkPad T14s Gen 2",
      "ThinkPad T15"
    ],
    "sourceIds": [
      "lenovo-ug"
    ]
  },
  "exclusions": [
    "ThinkPad T14 Gen 2 AMD",
    "ThinkPad T14 Gen 1",
    "ThinkPad T14s Gen 2",
    "ThinkPad T15"
  ],
  "materials": [
    "Keep any existing backup accessible to you.",
    "Keep credentials and personal files outside this record."
  ],
  "stopConditions": [
    "Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it.",
    "Set damaged accessories aside. Do not open mains adapters or force connectors.",
    "Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step."
  ],
  "branches": [
    {
      "from": "safety",
      "answer": "safe",
      "to": "vantage"
    },
    {
      "from": "safety",
      "answer": "danger",
      "to": "stop"
    },
    {
      "from": "safety",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "vantage",
      "answer": "yes",
      "to": "completion"
    },
    {
      "from": "vantage",
      "answer": "missing",
      "to": "attention"
    },
    {
      "from": "vantage",
      "answer": "managed",
      "to": "it"
    },
    {
      "from": "vantage",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "completion",
      "answer": "yes",
      "to": "result"
    },
    {
      "from": "completion",
      "answer": "no",
      "to": "service"
    },
    {
      "from": "completion",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "result",
      "answer": "clear",
      "to": "ready"
    },
    {
      "from": "result",
      "answer": "code",
      "to": "service"
    },
    {
      "from": "result",
      "answer": "symptom",
      "to": "service"
    },
    {
      "from": "result",
      "answer": "unknown",
      "to": "uncertain"
    }
  ],
  "sources": [
    {
      "id": "lenovo-ug",
      "title": "ThinkPad T14 Gen 2 user guide",
      "url": "https://download.lenovo.com/pccbbs/mobiles_pdf/t14_gen2_t15_gen2_p14s_gen2_p15s_gen2_ug_en.pdf",
      "locator": "Printed pp. 1–5, 9–14, 16–19, 23–25, 27–33, 62, 65–67",
      "purpose": "Existing local official PDF/text reviewed for Intel layout, optional hardware, controls, Vantage, power and support",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Original paraphrase and observation worksheets; no copied images or manual pages.",
      "licenseStatus": "Public support document; no redistribution license assumed."
    },
    {
      "id": "windows-sleep",
      "title": "Shut down, sleep or hibernate your PC",
      "url": "https://support.microsoft.com/en-us/windows/experience/power-battery/shut-down-sleep-or-hibernate-your-pc",
      "locator": "Windows 11 / Windows 10 → Sleep",
      "purpose": "Sleep command, configured lid/power behavior and manufacturer-dependent resume",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Original paraphrase and observation worksheets; no copied images or manual pages.",
      "licenseStatus": "Public support document; no redistribution license assumed."
    }
  ],
  "assets": [
    {
      "id": "laptop-t14-vantage",
      "path": "/assets/laptop-t14-vantage.svg",
      "title": "ThinkPad scan and resume evidence",
      "alt": "Original schematic mapping official Vantage availability to scan scope and result, alongside power-indicator meanings used in a resume log.",
      "sourceIds": [
        "lenovo-ug",
        "windows-sleep"
      ],
      "caption": "Original schematic. Vantage screens vary by app/model. A steady power light means on, slow blink sleep, and off means off or hibernation.",
      "kind": "Original schematic"
    }
  ],
  "relatedIds": [
    "t14g2-usbc-charge",
    "t14g2-camera-shutter",
    "t14g2-external-display"
  ],
  "estimatedDuration": {
    "minutes": 20,
    "label": "Planning estimate for recording observations; excludes charging, backups, drying and service. Not a measured repair time."
  },
  "legacyVersion": "1.0.0",
  "legacyChecks": [
    {
      "id": "safety",
      "goal": "Separate unsafe hardware from routine preparation.",
      "question": "Any swelling, casing separation, liquid damage, smoke, burning smell, or damaged battery/adapter?",
      "sourceIds": [
        "lenovo-ug"
      ],
      "options": [
        {
          "id": "safe",
          "label": "No visible danger",
          "next": "check-1"
        },
        {
          "id": "danger",
          "label": "Yes, or suspected damage",
          "next": "stop"
        },
        {
          "id": "unknown",
          "label": "I cannot confirm",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "check-1",
      "goal": "Check actual device and feature availability.",
      "question": "Does Vantage show the expected Intel T14 Gen 2 and offer a scan?",
      "sourceIds": [
        "lenovo-ug"
      ],
      "options": [
        {
          "id": "yes",
          "label": "Yes",
          "next": "check-2"
        },
        {
          "id": "no",
          "label": "No",
          "next": "attention"
        },
        {
          "id": "unknown",
          "label": "Not checked / unsure",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "check-2",
      "goal": "Record the reported result.",
      "question": "Did the scan finish without a reported hardware issue?",
      "sourceIds": [
        "lenovo-ug"
      ],
      "options": [
        {
          "id": "yes",
          "label": "No issue reported",
          "next": "ready"
        },
        {
          "id": "no",
          "label": "Issue reported or scan blocked",
          "next": "service"
        },
        {
          "id": "unknown",
          "label": "Not checked / unsure",
          "next": "uncertain"
        }
      ]
    }
  ],
  "legacyPreparation": [
    "Windows starts",
    "Managed computer use is permitted by IT",
    "Existing Lenovo Vantage installation if available",
    "A private place to keep your findings",
    "A current backup if the device is accessible"
  ]
}