BenchReady — Vantage scan scope and result handoff Intel machine types 20W0 or 20W1 · 2.0.0 Keep an official hardware-scan result tied to the component and symptom actually checked. MODEL FIT Read the underside machine-type label or Lenovo Vantage device details locally. Confirm T14 Gen 2 Intel and 20W0/20W1. Keep the full serial number private. Windows 10/11, original Lenovo firmware. Labels vary between Windows versions; managed systems require IT approval for settings changes. Excluded: ThinkPad T14 Gen 2 AMD; ThinkPad T14 Gen 1; ThinkPad T14s Gen 2; ThinkPad T15 PREPARATION [ ] Windows starts on a confirmed Intel 20W0/20W1 [ ] Organization permits the scan [ ] Installed official Lenovo Vantage, if available [ ] Safe power connection [ ] Keep any existing backup accessible to you. [ ] Keep credentials and personal files outside this record. GUIDE 1. Check Vantage device information against T14 Gen 2 Intel and machine type 20W0/20W1. Keep the full serial number out of this record. Sources: https://download.lenovo.com/pccbbs/mobiles_pdf/t14_gen2_t15_gen2_p14s_gen2_p15s_gen2_ug_en.pdf; Printed p. 19 → Vantage; pp. 65–66 → system information 2. Search Windows for Vantage and open the installed official app. Its functions and labels vary by model and app version; record when hardware scanning is absent. Sources: https://download.lenovo.com/pccbbs/mobiles_pdf/t14_gen2_t15_gen2_p14s_gen2_p15s_gen2_ug_en.pdf; Printed p. 19 → Vantage features and notes 3. Save work, review the offered scan’s requirements and select the relevant available hardware test. Record whether this was an offered general scan or a particular component test. Sources: https://download.lenovo.com/pccbbs/mobiles_pdf/t14_gen2_t15_gen2_p14s_gen2_p15s_gen2_ug_en.pdf; Printed p. 19 → scan hardware; original scope record 4. Follow the displayed scan instructions. Keep scan execution separate from driver or firmware updates; an update prompt is a different decision for Lenovo/IT. Sources: https://download.lenovo.com/pccbbs/mobiles_pdf/t14_gen2_t15_gen2_p14s_gen2_p15s_gen2_ug_en.pdf; Printed p. 19 → separate scan and update features; scoped worksheet 5. Record complete, interrupted or unavailable. Retain a result identifier privately for Lenovo and note whether the original symptom remains after the scan. Sources: https://download.lenovo.com/pccbbs/mobiles_pdf/t14_gen2_t15_gen2_p14s_gen2_p15s_gen2_ug_en.pdf; Printed pp. 65–66 → error codes, reproducibility and support facts EVIDENCE TO RECORD Vantage availability: Not recorded Offered scan scope: Not recorded Scan result: Not recorded Official scan available — Correct machine information and permitted app: Not checked Selected scan completes — Follow offered test’s displayed requirements: Not checked Original action afterward — Safe repeat of the original symptom condition: Not checked STOP CONDITIONS Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it. Set damaged accessories aside. Do not open mains adapters or force connectors. Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step. OUTCOMES Scan evidence ready: Keep the selected scope and completed result with the complaint history. - State which component or general scan ran. - Retain any later recurrence after this result. Ask Lenovo for the supported scan route: The installed app does not offer the expected scan. - Provide exact machine type and Vantage availability. - Use Lenovo’s official support route for this model. Coordinate the scan with IT: Managed-device policy needs to be resolved before running the scan. - State scan availability and Windows version. - Ask IT which diagnostic scope is permitted. Share the scan and complaint with Lenovo: A reported issue, interrupted test or persistent symptom needs support interpretation. - Provide scan scope and completion state. - Share exact result identifiers directly with Lenovo/IT. Keep the unanswered checks visible: Vantage availability, scan scope or result is unknown. No diagnostic pass can be concluded. - Provide Vantage availability and selected scan scope. - State completion and original-symptom status. - Keep unperformed conditions marked Not tested. Ask the provider to confirm these before further changes. Stop the powered checks: Stop using or charging damaged equipment. Keep away from hot or smoking equipment; obtain emergency help for an immediate fire risk. Arrange manufacturer guidance before handling or transport. - Tell Lenovo or your IT team about the visible damage before arranging transport. - Provide Vantage availability and selected scan scope. - Do not open the case, remove the battery, press a lifted surface, or continue a test to complete this record. SOURCES ThinkPad T14 Gen 2 user guide: https://download.lenovo.com/pccbbs/mobiles_pdf/t14_gen2_t15_gen2_p14s_gen2_p15s_gen2_ug_en.pdf (Printed pp. 1–5, 9–14, 16–19, 23–25, 27–33, 62, 65–67; checked 2026-10-13) Shut down, sleep or hibernate your PC: https://support.microsoft.com/en-us/windows/experience/power-battery/shut-down-sleep-or-hibernate-your-pc (Windows 11 / Windows 10 → Sleep; checked 2026-10-13) This is a blank guide. Use the website to save observations and export an importable record. No physical repair has been verified.