Record backup coverage
Make gaps and unknowns explicit before service.
Pixel 7 · stock Android
Ready to hand over your Pixel 7?
Keep three decisions separate: what is backed up, whether Repair Mode is available, and what still needs agreement with the repair provider.
Repair Mode does not guarantee that a repair will preserve your data. Review backup coverage before service. Keep unlock credentials private and enter them yourself only when needed on your device.
Fill in the worksheet in a text editor or print it. Use a task below for a saved, exportable record.
Before the appointment
- Review the backup details you can actually verify. Check photos and videos separately from the device backup; record missing or uncertain coverage.
- Check Repair Mode eligibility on the phone: Android 14 with the December 2023 update or later, and at least 2 GB free. If the option is unavailable, keep that as an open issue for the provider.
- Ask whether the planned repair may require a reset. Record the answer without treating Repair Mode as a promise that storage will remain intact.
- Keep your physical SIM card. Follow the Repair Mode task for entry, then record whether you actually reached it. Do not put your PIN, password or pattern in a service record.
Make the handoff and return comparable
| Stage | Record to keep |
|---|---|
| Before handoff | Original symptom, checks already made, backup coverage still unknown and questions for the provider. |
| At handoff | Repair Mode entered / unavailable / not attempted; provider response about reset; agreed next step. |
| After return | Whether you exited Repair Mode, whether the original symptom remains and which ordinary functions you actually checked. |
| Data after return | Backup or restore checks performed, missing items and unresolved questions. Leave unverified data marked unknown. |
Keep a record you can revisit
Save observations in the backup and Repair Mode tasks, then open the return pack. Export its combined TXT or JSON before handoff. After service, restore your JSON locally if needed and update the return checklist. Changes made inside Repair Mode are discarded when you leave it.
Choose your next step
Check Repair Mode readiness
Confirm eligibility and record the actual entry result.
Build the handoff and return pack
Export saved task observations and a return checklist together.
Official guidance
- Google: Use Repair Mode for repair services
Eligibility, private authentication and backup preparation still matter when using Repair Mode.
- Google: Back up or restore data on your Pixel device
Backup details can be reviewed; photo and video synchronization is separate from device backups.
Checked 17 October 2026. This worksheet organizes observations; it does not certify a repair.