BenchReady

Observe. Compare. Keep a record.

Turn a device problem
into a clear next step.

Compare safe conditions, keep the unknowns visible, and take a useful record to service.

48 device tasks12 service packs4 exact models

Start with your situation.

MacBook Air · M1 (2020)

Where does startup stop?

Separate a blank built-in screen, an external display problem and a startup-software symptom.

Five ways to make the symptom clearer

Start with the exact model

Find a useful check.

Need help identifying your device? ↗

Browse by problem

48 tasks for four specific models.

Exact modelSymptom & recordOpen

Preparing for an appointment?

Bring the whole picture.

Combine related task records with backup, handoff and return checklists. Missing and stopped checks stay in the packet.

Explore 12 service packs